Privacy
Privacy policy
Last updated 9 November 2026
This explains what information we collect, why, and what you can ask us to do with it. It’s written in plain English.
Who we are
civic is a software business in Wagga Wagga, NSW, founded by Jasper Joestar. In this policy “we” means civic.
Questions about your information: jasper@civicgrowth.com.au.
What we collect
When you book an audit: your name, your business and town, what takes up most of your week, and the phone number or email you give us.
When you talk to us: what you tell us by phone, email or text, and the notes we take on the call.
When you visit the site: basic technical details your browser sends, such as pages viewed and the type of device. We don’t use advertising or tracking cookies.
Why we collect it
To reply to you, book your call and prepare your free audit.
To send you a quote and, if you go ahead, to build and support your system.
We don’t sell your information, and we don’t add you to a marketing list unless you ask us to. You can tell us to stop contacting you at any time.
Who we share it with
Only the services we use to run the business: website hosting and email routing (Cloudflare) and our email (Microsoft Outlook).
These providers may store data outside Australia, including in the United States.
We don’t share your information with anyone else unless the law requires it.
Your business’s data when we build for you
When we build a system for you, your customer and business data stays in your own systems and accounts. How we handle it is set out in the agreement we sign with you before work starts.
How we keep it safe
We keep your information in password-protected accounts that only our team can access, and we delete enquiry details we no longer need.
Seeing or correcting your information
You can ask for a copy of the information we hold about you, or ask us to correct or delete it. Contact us using the details above and we’ll reply within 30 days.
Complaints
If you’re unhappy with how we’ve handled your information, tell us first and we’ll try to fix it. If you’re still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.