Built in Wagga WaggaWe build systems that answer your leads, enter your orders and chase your quotes.
Custom software and AI, built inside your business around the software you already use. Save time, cut costs and grow revenue without hiring more people.
A few short questions, then pick a time. The call is free.
7:47
Tuesday
Order ready to approve9:05 am
12 lines entered in MYOB. 1 price flagged.
$2K–$25K
most builds, priced on scope
Max. 2
new builds a month
Wagga
based, working across the Riverina
For established businesses across the Riverina
- Manufacturers
- Wholesalers and distributors
- Real estate agencies
- Property managers
- Builders and contractors
- Law firms
- Accountants and bookkeepers
- Mortgage and insurance brokers
- Clinics and allied health
- Dental and vets
- Car, truck and farm-machinery dealers
- Trade and rural suppliers
- Freight and transport
- Engineering firms
- Agribusiness services
See it work
An emailed order, entered before you start work.
The order arrived at 7:10 am. By the time you open your laptop it’s a draft in MYOB, with the one odd price waiting for you.
Orders · needs your OK
Draft order #4817
From the email · 7:10 am
“Please supply the attached order by Friday.”
PDFPO-4817.pdf · 12 lines
- ✓ Customer matched: account 1043
- ✓ 11 lines matched to your price list
- ! Bolt price differs from your list ($4.20)
| Qty | Item | Code | Total |
|---|---|---|---|
| 40 | Steel bracket 90 mm | BR-090 | $248.00 |
| 12 | Hinge plate, galvanised | HP-210 | $96.00 |
| 8 | Bolt M12 × 50 | BT-1250 | $31.20 |
| 25 | Angle 50 × 50 × 3, 6 m | AN-5053 | $1,050.00 |
| 6 | Base plate 200 mm | BP-200 | $111.00 |
+ 7 more lines · Order total $3,412.60
Why now
Custom software. Lower cost.
AI has made custom software faster and cheaper to build than ever. Work that used to take a city agency months and a six-figure budget, a small senior team now builds in a fraction of the time.
Most businesses haven’t caught up. They pay for software that doesn’t fit, hire more people to do work by hand, and some still run on spreadsheets.
An example
A wholesaler typing emailed orders
Every order arrives as a PDF and someone types each line into MYOB. A custom build enters them and flags the odd ones.
Typed by hand today9 hrs a week
With civic: checking flagged linesAbout 1 hr
What we build
Systems that do the work.
Each system runs on its own or joins into one connected system. Most businesses start with the one that costs them the most.
01 / 04Back office
Emailed orders, entered for you
Purchase orders and quote requests that arrive by email go into your system as drafts. You approve.
What it does
- Reads PDF orders
- Matches your price list
- Flags odd lines
- Drafts in MYOB, Xero or your ERP
- One-click approval
Good for
Any business that takes orders or bills by emailSee the full example: Emailed orders, entered for you ↗Connects to
MYOB, Xero, Cin7, Unleashed02 / 04Leads
Speed to lead
Every new lead gets a call back in under a minute, while they’re still choosing who to go with.
What it does
- Instant call-back
- Lead scoring
- Meeting booked in your calendar
- Saved to your CRM
- Text summary to you
Good for
Any business that sellsSee the full example: Speed to lead ↗Connects to
Website forms, ads, Facebook03 / 04Phone
AI receptionist
Every call answered, day and night, in your business’s name.
What it does
- Answers questions
- Books appointments
- Takes messages
- Puts urgent calls through
- Call summary by text
Good for
Any business that misses callsSee the full example: AI receptionist ↗Connects to
Your existing number04 / 04Quotes
Quotes that chase themselves
Quotes that go quiet get followed up. Customers sign and pay the deposit on their phone.
What it does
- Automatic follow-ups
- Accept on mobile
- E-signature
- Deposit by card
- Job added to your calendar
Good for
Any business that sends quotesSee the full example: Quotes that chase themselves ↗Connects to
Your quoting tool, Stripe
We also buildPast-customer reactivationCustom CRM and one inboxWebsites and lead captureQuote requests, drafted for youOverdue invoices, followed upSupplier bills into Xero or MYOBClient onboarding and document chasing
What changes for you
Your best people get their time back.
First we take the repetitive work off their plate. Then we give them AI tools and show them how to use them in their own job.
Data entry, follow-ups and chasing, done for them.
Your team checks and approves. The typing is gone.
Built around their day
We build it around how your team already works, so they actually use it.
Trained on their own job
We show each person how to use AI tools on the work they do every day.
One connected system
Leads, quotes, orders and customers in one place, instead of logins that don’t talk to each other.
Works with
Built around the software you already run.
Works with almost any software: MYOB, Xero, Microsoft 365, Google Workspace and the systems your industry runs on. Nothing gets ripped out.
Don’t see yours? If it has an API, a data export or a web login, we can almost always connect to it. We confirm it in your free audit.
How it works
From free audit to live system.
- 01
Free audit
A few questions here, then a call about your software, your daily work and what it costs you.
- 02
Plan and price
A written plan: what we’ll build, what it takes off your team, and the price, worked out on scope.
- 03
Your approval
Nothing starts until you say yes.
- 04
Built and tested
You try it on real examples before your customers ever see it.
- 05
Goes live
Built inside the software you already use, switched on in stages, with an update every week.
Your data comes first
Your data. Your software.
Everything we build runs inside your own accounts, with a person signing off on anything that matters.
OWNERSHIP · IP · VALUE
You own it
The software belongs to your business and adds to what it’s worth.
APPROVALS · LOGS · CONTROL
A person approves
Every action is logged. When something doesn’t match, it stops and asks instead of guessing.
YOUR SYSTEMS · YOUR ACCOUNTS
Your data stays yours
It stays in your own systems and accounts, not ours.
Local
Built in Wagga Wagga.
civic was founded by Jasper Joestar and is run with a small team of developers. Talk to real people, in plain language. The people who scope your build are the people who build it, for businesses across the Riverina.
Questions
Things people ask.
What does it cost?
Every build is priced on scope. Most builds are $2K–$25K, and you get the price in writing before anything starts.
Will it work with our software?
Almost certainly. If your software has an API, we connect to it directly. If not, we use its data exports, email or a secure web login. MYOB, Xero and most industry software connect directly. We confirm it in your free audit.
How long does it take?
Most builds take 2 weeks to 2 months, depending on scope. You get the timeline in writing with the price.
What happens if it breaks?
We fix it straight away.
What if it gets something wrong?
It stops and asks a person instead of guessing, and every action is logged so it can be checked and reversed.
Who owns it?
You do. The software and your customer records stay with your business.
Will my team actually use it?
We build it around how they already work, and we train them on it.
Book your free audit
Let’s find what’s worth building.
We’ll look at what you run today, what it costs you, and what we’d build to replace or upgrade it.
We take on a maximum of two new builds a month