Customers
Custom CRM and one inboxfor businesses in Wagga Wagga and the Riverina
Most CRMs make your team change how they work. We build one around how you already work, with every message from every channel landing on the right customer’s record.
- Good for
- Any business juggling customers across apps
- Connects to
- Email, SMS, Facebook, Xero, MYOB
- Price
- Priced on scope · most builds $2K–$25K
- You stay in control
- A person approves anything that matters
See it work
Three messages from Jess, on one screen
An example with made-up names and numbers, running the way the real system does.
crm.acmeplumbing.example
Inbox
All channels
Tom
EmailMon
Invoice paid, thanks for the quick job.
Priya
TextMon
See you at 8 tomorrow.
Jess
Customer since March 2025 · 4 jobs
Contact
- Mobile
- 0491 570 156
- jess@example.com
- Address
- 14 Example St, Wagga Wagga
Open job
Leaking kitchen tap
Thu 2 pm · Sam
Quote
#318 New mixer tap
$640
Sent · waiting on Jess
Conversation
Text, email and Facebook from the same customer, on one screen.
What it does
Built around how you work.
It works inside the software you already run. Nothing gets ripped out.
- Texts, email and Facebook in one inbox01
- One record per customer02
- Jobs and quotes tracked03
- Tasks for your team04
- Reports you’ll actually read05
Good for
Who it suits best.
Teams with several inboxes
Messages spread across phones, email and Facebook, with nobody sure who replied.
Businesses outgrowing spreadsheets
Customer lists and job sheets that only one person understands.
Multi-site businesses
One view of every customer, whichever location they deal with.
Questions
Things people ask.
Can it replace the CRM we pay for now?
Often, yes. We look at what you pay and use today, and only replace it if a custom build costs less and fits better.
Can we move our existing customers across?
Yes. We bring your current customer list and history in when we switch it on.
What does it cost?
Every build is priced on scope. Most builds are $2K–$25K, with the price in writing before we start.
How long does it take?
Most builds take 2 weeks to 2 months, depending on scope. You get the timeline in writing with the price.
What happens if it breaks?
We fix it straight away.
Will it work with our software?
Almost certainly. If your software has an API, we connect to it directly. If not, we use its data exports, email or a secure web login. We confirm it in your free audit.
Book your free audit
Let’s find what’s worth building.
We’ll look at what you run today, what it costs you, and what we’d build to replace or upgrade it.
Book your free auditWe take on a maximum of two new builds a month