Retention
Past-customer reactivationfor businesses in Wagga Wagga and the Riverina
Your best new work is often from customers you already have. We build a system that spots who’s due for their next service, sends them a reminder in your words, and books the ones who say yes.
- Good for
- Any business with repeat customers
- Connects to
- Your CRM or customer list, SMS, email
- Price
- Priced on scope · most builds $2K–$25K
- You stay in control
- A person approves anything that matters
See it work
Seven past customers booked back in this month
An example with made-up names and numbers, running the way the real system does.
Past customers
Acme Pest Control
Work booked back this month
0 of 7 due customers
$0
Acme Pest Control
Text message · 0491 570 118
Seven past customers booked back in, without anyone picking up the phone.
What it does
Built around how you work.
It works inside the software you already run. Nothing gets ripped out.
- Finds customers who are due01
- Sends a friendly reminder02
- Books them straight in03
- Asks happy customers for a review04
- Shows the work it won back05
Good for
Who it suits best.
Repeat-service businesses
Servicing, maintenance and check-ups that customers forget to rebook.
Long customer lists
Hundreds of past customers that nobody has time to call.
Anyone who wants more reviews
Happy customers get asked for a Google review at the right moment.
Questions
Things people ask.
Will it spam my customers?
No. Each customer gets a reminder only when they’re due, and every message lets them opt out.
Where does the customer list come from?
Your CRM, accounting software or a spreadsheet. We connect to what you already have.
What does it cost?
Every build is priced on scope. Most builds are $2K–$25K, with the price in writing before we start.
How long does it take?
Most builds take 2 weeks to 2 months, depending on scope. You get the timeline in writing with the price.
What happens if it breaks?
We fix it straight away.
Will it work with our software?
Almost certainly. If your software has an API, we connect to it directly. If not, we use its data exports, email or a secure web login. We confirm it in your free audit.
Book your free audit
Let’s find what’s worth building.
We’ll look at what you run today, what it costs you, and what we’d build to replace or upgrade it.
Book your free auditWe take on a maximum of two new builds a month